Privacy Policy

This website, www.plasmaitlabs.com, is run by Plasma IT Labs, Bagar, Pokhara, Nepal. If you have any question about your data, email info@plasmaitlabs.com or call +977 984-4995796.

We only collect what we need to answer you and to understand how the site is used:

• Messages you send us. The contact form does not store anything on our servers. It opens your own email app, and we receive only what you choose to send: usually your name, phone number, business name and message.
• Job applications. If you email us a CV, we keep it only to consider you for work with us.
• Usage data. Pages visited, device and browser type, rough location (city or country) and how you move around the page, collected through the analytics tools below.

We use two analytics tools to see which pages help people and where they get stuck:

• Google Analytics 4 by Google. It sets cookies to count visits and sessions. See Google's privacy policy.
• Microsoft Clarity by Microsoft. It records clicks, scrolling and heatmaps so we can improve the layout. See Microsoft's privacy statement.

You can block or delete cookies in your browser settings at any time. The site still works without them.

The contact page shows an embedded Google Map, which Google loads directly in your browser. The site is hosted on Vercel, which keeps standard server logs such as IP address and request time to keep the site secure and running.

• To reply to your enquiry and prepare a quote.
• To consider job applications.
• To improve this website.

We do not sell or rent your personal information. We share it only with the services named above that run this site, or when the law requires it.

We keep emails and enquiries for as long as we are talking to you or working together, and delete them when they are no longer needed. You can ask us to delete your data at any time.

You can ask to see, correct or delete the personal information we hold about you. Email info@plasmaitlabs.com and we will reply within a reasonable time.

If we change this policy, we will update this page and the date at the top.